FAQ

We want you to have the best experience possible at Northern Heights Co and that's why we make answering your questions our priority. Please browse through our most frequently asked questions to find the answer you're looking for. 

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Q. Are your pipes hand made?

A. Yes, all of our pipes are 100% hand made in Thunder Bay, Ontario.

 

Q. What are the pipes made of? 

A. All our pipes are made from a high quality porcelain slip and glazed with a lead free, food safe, heat safe and dishwasher friendly glaze.

 

Q. How do I know these pipes are safe to smoke from.

A. All our pipes are made from a high quality porcelain slip and glazed with a lead free, food safe, heat safe and dishwasher friendly glaze.

 

Q. What if my package hasn't arrived yet.

A. Rest assured your package is on the way and will arrive shortly. However we do have an in depth return policy and should anything go wrong, we will return your money in full.

 

Can't find what you're looking for? 

Please contact us at info@northernheightsco.ca